Certificate III in Information, Digital Media and Technology

ICT30115Certificate III in Information, Digital Media and Technology

ICT30115 Certificate III in Information, Digital Media and TechnologyCourse Code: ICT30115Certificate III in Information, Digital Media and Technology

Within the Information Technology sector, there is always something new to learn. Upskill your IT knowledge with a Certificate III in Information, Digital Media and Technology. You can then pursue a career as a Client Support Officer, Help Desk Officer, IT Technician or more.  With new and exciting jobs opening up every year, work your way up and become an expert in your field.

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method

    Blended / Classroom / RPL / Workplace
  • Duration

    12 – 18 months
  • RTO's

    This qualification can be delivered through our Registered Training Organisations Maxis Solutions Pty Ltd RTO ID 92418 and Learning Lab Pty Ltd RTO ID 91341.

Course Requirements

To achieve an ICT30115 Certificate III in Information, Digital Media and Technology, a total of 17 units of competency must be completed (six core units, and 11 elective units). All units are completed over two (2) terms

Qualification Pathway

This qualification may provide a pathway into:

  • ICT40315 Certificate IV in Web-Based Technologies
  • ICT40815 Certificate IV in Digital Media Technologies

Entry Requirements

There are no entry requirements for this qualification. It is preferred that the students have obtained a minimum of a School Certificate or equivalent. It is suggested that students be able to access and use a personal computer including internet browser.

Student Selection Process

The student selection process is designed to ensure that students or trainees are enrolled in the qualification that best meets their needs.

Selection criteria will take into account various factors when deciding upon which students/trainees will be offered places in the program including;

  • The student or trainee needs and desired outcomes
  • The ability and commitment of the student or trainee to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students or trainees not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Client Support Officer (ICT)
  • Customer Service Representative (ICT)
  • Help Desk Officer
  • IT Technician
  • User Support Specialist


Unit CodeUnit Description
BSBLED501Develop a workplace learning environment
BSBLDR401Communicate effectively as a workplace leader
CHCECE024Design and implement the curriculum to foster children’s learning and development
CHCFAM407BWork effectively in relationship work
CHCMHS004Work collaboratively with the care network and other services
CHCFAM408BUndertake relationship and family work in the context of the agency and sector


Unit CodeUnit Description
CHCECE025Embed sustainable practices in service operations
CHCINM002Meet community information needs
CHCHCS001Provide home and community support services
CHCMHS005Provide services to people with co-existing mental health and alcohol and other drug issues
CHCMHS006Facilitate the recovery process with the person, family and carers
CHCORG201CFollow policies, procedures and programs of the organisation
CHCORG202CWork with others
CHCPAL001Deliver care services using a palliative approach
CHCPR003Reflect and improve own professional practice
CHCPRP001Develop and maintain networks and collaborative partnerships


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Client Testimonials

"My learning experience has given me so much more knowledge and confidence in something that I am totally passionate about…"
Donna Dransfield
CHC40108 Certificate IV in Aged Care

Registered TrainingOrganisation

Our RTOs offer qualifications that are nationally recognised across a different range of industries.

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